INVOICE #1247

J. Harris Plumbing

Boiler installation

£2,450.00

SENT ✓

QUOTE #892

Full rewire — 3 bed semi

Labour £3,200 · Materials £1,100

AWAITING

INCOMING CALL

Mr. Williams · 07xxx xxx xxx

Re: Kitchen refit · 04:32

ANSWERED ✓

NEW EMAIL

From: info@smithbuild.co

Quote request — loft conversion

JOB BOOKED

Bathroom refit · Mr. Clarke

£4,800

CONFIRMED ✓

CALENDAR

09:00 Rewire · 13:00 Quote

TODAY

MATERIALS

CEF order · 6mm T&E

ORDERED ✓

SMS SENT

Appointment confirmed

✓

MISSED CALL

Mrs. Taylor · 07xxx xxx xxx

Re: Boiler service

CALLBACK

REVIEW

5 ★ · "Brilliant job, very tidy"

GOOGLE ✓

FOLLOW UP

EV charger quote

CALLED

Confirming Thursday 9am

SENT ✓

PAYMENT

£3,200.00

PAID ✓

REMINDER

Invoice #1198 · £1,890 overdue

CHASER SENT

BACK-OFFICE SUPPORT FOR UK TRADESPEOPLE

Back-Office Support
for UK Tradespeople.

We handle your calls, quotes, invoices, emails and diary so you can stay on the tools. Built for electricians, plumbers, builders and all UK trades.

See Our Services

★★★★★

Trusted by tradespeople across the UK

Sound Familiar?

The 3 Problems We Fix

Most tradespeople are brilliant at what they do but completely buried in paperwork. We see it all the time.

Admin Overload

You're doing 10-hour days on site and then sitting up until midnight doing quotes and invoices. Something's got to give.

Missed Enquiries

Every missed call is a missed job. You can't answer the phone when you're up a ladder and customers won't wait around.

No Systems

Customer details scribbled on the back of a receipt, quotes you forgot to send and invoices sitting in a pile. Sound about right?

Why Us

Why Choose Multicore

We're not some generic virtual assistant service. We've come from the trades ourselves and that's what sets us apart.

We've Been On Site

We've been on the tools ourselves so we get it. We know the language, the pace and the pressure you're under every day.

We Know Your Suppliers

We know the wholesalers, the materials and the margins. We can order your stock and price your jobs properly.

Proper Admin Skills

CRM setup, invoicing, customer comms and everything in between. We don't just wing it, we do it properly.

Simple Process

How It Works

Getting set up takes less than a week. It's dead simple.

Quick Chat

We have a chat about your business, what's eating up your time and where you need help.

We Get Everything Set Up

We sort out your phone line, email, CRM and processes. Everything gets tailored to your trade.

You Crack On

We take over the admin. You get your evenings back and can actually switch off after work.

What We Do

Everything We Take Off Your Hands

From the phone ringing to the invoice getting paid, we look after the lot.

📞

Call Answering

We answer your phone in your business name so you never miss a lead

📧

Email Management

We stay on top of your inbox so nothing slips through the cracks

📄

Quoting & Estimates

Quotes go out the same day while the customer is still keen

💳

Invoicing & Chasing

We send your invoices and chase them up so you actually get paid on time

📦

Material Ordering

We order from your wholesalers at the best trade prices

📅

Job Scheduling

Your diary managed properly so jobs don't overlap or get forgotten

💬

Customer Comms

WhatsApp, texts and phone updates so your customers always know what's happening

💰

Payment Tracking

We keep track of what's been paid, what's overdue and what needs chasing

⭐

Google My Business

We manage your reviews and keep your listing looking sharp

📱

Social Media & Web

Posts go up and your website stays up to date without you lifting a finger

⚡

Anything Else

If it's admin, we'll sort it. Just ask.

Client Portal

Your Own Live Business Dashboard

See what we are doing for you: calls, messages, tasks and documents. With your job software connected you can see jobs, quotes and invoices too.

Live Dashboard

See everything that's going on at a glance

Approve and Reply

Approve quotes and tasks, message us and upload documents in one place

Email Updates

You get an email whenever we message you. Phone notifications are available if you turn them on

Visit AdminCore Portal →

ADMINCORE DASHBOARD

1,047

Calls This Month

186

Quotes Sent

£238k

Invoiced

Calls

Quotes

Invoices

Payments

Example data for illustration. These are not real client figures.

Pricing

Straightforward Pricing

Pick the package that suits you. Every plan comes with your own dedicated admin manager.

Starter

Custom Pricing

Up to 100 calls a month in your name
Your own local phone number
Personalised voicemail messages
Up to 75 emails managed a month
Up to 12 quotes a month
Diary and appointments sorted
Weekly activity summary
Your own AdminCore client portal

What Our Clients Say

★★★★★

"I have been working with Michael at Multicore for a couple of years now and I can honestly say he has changed both my business and my work-life balance for the better. What sets Michael apart is his genuine knowledge of electrics and construction. It means I can completely trust him to handle building quotes and answer technical questions for customers — something that is rare to find in admin support. He is proactive, constantly finding ways to drive the business forward that I wouldn't have had the time or headspace to think of myself. My customers frequently compliment me on how professional and approachable Michael is when he answers the phone. Multicore has added immense value to my operations and I couldn't imagine running my business without them now."

Derek Beckley

Beckley Electrical, via Google

★★★★★

"I've been working alongside Mike for nearly 5 years and he's not just a member of the team... he is the team! Since bringing MultiCore Management on board, my working hours are shorter, customer wait times have reduced and the whole business runs smoother. I can honestly say my business would not be where it is today without the support of MultiCore Management."

Joe Sanchez

Sanchez Electrical, via customer message

★★★★★

"Mike @ Multicore has completely changed my business and it's no coincidence we have just had our best month yet. Having Mike on board makes me a better electrician as I'm not constantly chasing my tail looking after my clients as Mike does that better than I could. Best business decision I have made and I still feel we can get much better together as well. Looking forward to what the future holds working together."

Mathew Orton

MP Electrical, via Google

★★★★★

"Absolutely outstanding service! As an electrician, having someone so knowledgeable, organised and reliable handling the office side of things makes a massive difference. The attention to detail, professionalism and communication are second to none. ... A genuinely invaluable service that I couldn't recommend highly enough!"

Ethan Hooper

NeoVolt Electrical Solutions, via Trustpilot

★★★★★

"I cannot praise Michael highly enough! He is absolutely amazing at what he does and is a real asset to the business. Michael is professional, hardworking, reliable and always goes above and beyond to ensure everything runs smoothly... Running a busy business can be challenging, but having someone like Michael managing things behind the scenes makes an enormous difference."

Liam Hansen

LT Services, via Trustpilot

Worked with us? Leave a review.

Review us on Google

FAQ

Common Questions

Do you work with sole traders or just bigger companies?

Yes. We work with sole traders and with firms of 10 or more people. Every client has one dedicated person who knows their business. Starter is built for sole traders and small teams.

What trades do you work with?

We work with all trades, including electricians, plumbers, gas engineers, builders, roofers, landscapers and HVAC engineers. Michael has about 17 years across the trades, electrical wholesale and trade administration, so he understands the work and can answer technical questions from your customers.

Do you answer calls on my behalf?

Yes. We answer in your business name, take the caller's details and book the job into your diary. Starter includes up to 100 calls a month, your own local phone number and personalised voicemail. We answer Monday to Friday, 8:30am to 5pm.

How does the quoting and invoicing work?

You send us the job details and we prepare the quote or invoice and send it out the same day. Quoting help is in every package, with up to 12 quotes a month on Starter. Invoicing and chasing late payments come with Growth.

How much does it cost?

Pricing is tailored to each business. It depends on how many calls, emails and quotes you handle and whether you want invoicing and material ordering included. Ring 01883 778778 for a clear quote. There is no setup fee.

Do I need to be locked into a long contract?

No. There is no fixed contract and no setup fee. You can leave a standard plan by giving two months notice. Custom plans are agreed individually.

Are you based in the UK?

Yes. Multicore Management Ltd is a UK company registered in England and Wales with its registered office in Coulsdon, Surrey. We work with tradespeople across the whole country and everything is done remotely, so it does not matter where you are.

What's the difference between Multicore and hiring a VA?

A general virtual assistant works for any industry. We only work with tradespeople, so we understand the job, from a first fix and a second fix to how suppliers and quotes work. You also get one dedicated person and a client portal that shows what has been done.

Can you manage my emails and diary?

Yes. We keep your inbox clear, reply to enquiries and manage your diary and appointments. Starter includes up to 75 managed emails a month and a weekly summary, so you can see what has been done.

Do you work evenings and weekends?

Not as standard. We work Monday to Friday, 8:30am to 5pm. If you need something outside those hours let us know and we will see what we can do.

How do I get started?

Ring 01883 778778 or fill in the contact form on this page. There is no hard sell. We will have a chat about what is eating up your time and agree a package that fits.

Back-Office Support
for UK Tradespeople.